Shipping & Return

At Madina Abaya & Hijab, we strive to provide a smooth and reliable shopping experience. From the moment you place your order to the time it reaches your doorstep, we aim for quality, speed, and transparency.

Shipping Policy

We offer fast and secure shipping across [country/region].

  • Processing Time: Orders are processed within 1–2 business days after payment confirmation.
  • Delivery Time: Standard shipping usually takes 3–7 business days, depending on your location.
  • Shipping Costs: Calculated at checkout based on your delivery address and chosen shipping method.
  • Order Tracking: Once your order is shipped, you will receive a tracking number to monitor your delivery.
  • Shipping Issues: We are not responsible for delays caused by courier services, customs, or unforeseen circumstances, but we will always assist in resolving them.

Return Policy

We want you to love every purchase. If you are not completely satisfied, items can be returned as per the following guidelines:

  • Return Window: Items can be returned within 7 days of delivery.
  • Condition: Products must be unused, unwashed, and in their original packaging with all tags attached.
  • Non-Returnable Items: Sale, discounted, or personalized items are not eligible for return.
  • Return Shipping: Costs are covered by the customer unless the item is damaged, defective, or incorrect.

Refunds & Exchanges

  • Once the returned item is inspected, refunds will be issued to the original payment method within 5–7 business days.
  • If you prefer, items can be exchanged for another size or design, based on availability.
  • In the case of a damaged or wrong item, contact us within 48 hours of delivery. We will replace it or issue a full refund at no extra cost.

Contact Us

For any questions, concerns, or assistance with returns, refunds, or exchanges, please contact us:

  • Email: [madinaabayaandhijab@gmail.com]
  • Phone/WhatsApp: [+923154496843]

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